One Mediation

One Mediation has a panel of Human Resources experts who provide neutral services
for workplace matters. Our neutrals arbitrate ADA accommodations, investigate
workplace complaints, serve as hearing offices in grievances, and mediate and arbitrate
Labor and Employment disputes.

ADA Accommodation Arbitration

In 2009, the Americans with Disabilities Act was amended in such a way that more
employees became covered by it. For employers, the change meant that more
employees would be able to receive reasonable workplace accommodations to assist
them in performing the essential functions of their jobs. The ADA requires that
employers and disabled employees who seek accommodations in their workplaces to
engage in meaningful discussions - an "interactive process" - regarding these needs and
to make necessary accommodations. In some cases, the interaction may be difficult or
strained, whereby the matter could be sent to an arbitrator who can "make the call."
Our HR professionals can arbitrate these matters quickly, and often over the phone.

Workplace Investigations

In the workplace, individuals frequently interact on professional and personal levels.
When interactions involve allegations of misconduct that may violate workplace rules -
such as harassment - employers often will review the claim. Some employers will enlist
the assistance of a third-party to investigate a workplace complaint. One Mediation
provides such investigators, your very own HR SWAT Team.

Investigators will review the allegations and make an assessment as to what kinds of information will be needed. This may involve a list of documents that are
needed and/or a list of employees that the investigator with whom the investigator would like to speak. Based upon the information obtained during the
investigation, the investigator will generate a report and submit it to the appropriate agent of the employer. The report contains an outline of the allegations,
findings of facts, conclusions with respect to what workplace rules were implicated, and any recommendations related to the investigation or its findings.

Investigators are paid by the hour, up to a maximum daily amount, that excludes travel expenses and corresponds to their experience. This fee arrangement
encourages employers to cooperate with the investigator in an expeditious manner. The speed with which a workplace dispute can be resolved is important
to morale, avoidance of escalation of a problem that may be based on a misunderstanding or misinformation, among other intangible aspects of a "corporate
culture."